In general, the more we can constrain the range of expected answers, the more accurate recognition will be.
Accuracy will be very good when we can ask questions like:
- What time do you want to arrive ?
- Are you a vegetarian ?
We pretty much know
what to expect a caller to say in answer to these.
Recognisers have a harder time dealing with answers to questions to which a caller could say pretty much anything such as:
- What do you want to do today ?
- How are you feeling ?
Part of our art, is crafting prompts for maximum accuracy whilst retaining flexibility and the user experience.
Please check out the accuracy of some common questions for yourself by calling the